How To Make A Claim

Contact Details

During office hours of 09:00 to 17:00 (Monday to Friday) claims may be made by contacting the Rees Astley office or directly to RSA via the following contact details.

Rees Astley office

  • Address: Sweetlake Business Village, Longden Road, Shrewsbury SY3 9EW
  • Phone: 01743 296666
  • Fax: 01743 296665
  • Email:

RSA office

  • Phone: 0345 3004006 (property claims option 2)

Our claims line provides you with assistance whenever it is required. When we know about your problem, we will start to put the solutions in place.

If you are unhappy regarding the handling of a claim, we would encourage you to seek resolution by contacting: Karen Griffiths or Keith Evans on 01743 296666.